Originally Published at iPrism Technologies
There’s so much going on in the world of mobile app development, it’s hard to follow everything. Even if you’re a veteran with 10+ years of experience, each new year brings something that can really surprise you and say something like “Wow, I didn’t know this was already happening!”
2020 isn’t an exception. It’s going to be a year of apps, definitely, and there are some new tendencies in the market that you absolutely need to know about. That’s why this article is about mobile app development trends for 2020.
Artificial Intelligence-Assisted App Development
Even though Artificial Intelligence (AI) can’t create apps autonomously, yet, it can already help programmers to significantly reduce the time they spend on this task.
For example, AI can check kilometers of code for errors within impressively short time frames and automate repetitive tasks to allow developers to focus on more important things. On top of that, there are also AI-powered technologies like face recognition for security and the ability to extract insights about app users by analyzing data usage patterns and drawing insights.
Chatbots are already huge in the world of eCommerce, and 2020 will be the year when their functionality will be integrated with mobile apps. The most important promise of chatbots is to deliver real-time communication with users, and this is what both B2B and B2C companies with apps can really use.
For example, an eCommerce business’s app should have chatbot functionality to be able to make orders, provide users with customer support as well as connect to a human service agent. The interest to chatbots has been steadily growing, too, as the global chatbot market is predicted to increase by up to .23 billion by 2025, reaching an annual growth rate of 24.3 percent.
Making chatbots as user-friendly as possible will become key to their effectiveness. This includes presenting chatbot users with clear, concise, and easy-to-understand options to choose from. To deliver a positive user experience with chatbots, a well-researched and user-friendly copy is needed. The use of professional writing tools like Studious, BestEssayEducation, and Grammarly is recommended to deliver a quality copy.
So, with chatbots gradually becoming a must for online business, chances are great that more businesses will add this functionality to their existing mobile apps.